1. Introduction

Welcome to GroceryHub, your trusted multivendor grocery marketplace. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our platform.

2. Information We Collect

We may collect the following types of information:

• Personal details — such as your name, email address, phone number, and delivery address.
• Account information — including your login credentials and preferences.
• Order information — items purchased, order history, and payment details (secured).
• Device and usage data — IP address, browser type, and browsing behavior.

3. How We Use Your Information

We use your information to:

• Process and deliver your grocery orders efficiently.
• Provide customer support and respond to inquiries.
• Send updates about your orders, offers, and account activities.
• Improve website functionality and personalize your experience.

4. Sharing of Information

We value your trust and do not sell your personal information. However, we may share your data with:

• Vendors and delivery partners to fulfill your orders.
• Trusted payment gateways to process secure transactions.
• Law enforcement agencies if required by law.

5. Cookies & Tracking

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, track your cart, and analyze website performance. You may choose to disable cookies in your browser settings.

6. Data Security

Your personal information is stored securely on our servers. We implement encryption, firewalls, and other security measures to prevent unauthorized access or misuse of your data.

7. Your Rights

You have the right to:

• Access, update, or delete your account information.
• Opt out of promotional emails or marketing communications.
• Request a copy of the personal data we hold about you.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact our support team:

• Email: support@groceryhub.com
• Phone: +91 98765 43210
• Address: Bestech Business Tower, Mohali, Punjab, India

Last Updated: March 26, 2026